Player Safety & Staying in Control

We want every competition to be enjoyable, transparent, and firmly in your control.

For most people, entering competitions is a bit of fun. But it’s important to recognise when it
stops feeling that way, and take appropriate action.

That’s why we’ve built tools, safeguards, and support into everything we do, so you can play
responsibly and stay in charge.

Stay in Control

You should always feel in control of how you participate in online competitions. We provide
tools to help you manage your activity:

Set your own spend limits
Decide how much you’re comfortable spending each month after your first purchase – this
includes £0 if you want a break.

Take a break when you need it
You can pause your account temporarily for a cooling-off period or close it permanently at
any time.

Clear account visibility
You can see your entries and activity under My Account, so nothing slips under the radar.

No pressure to continue
There’s always a free entry route available, and no requirement to spend to take part.

Understanding the Risks
Competitions should always feel like entertainment and never something you rely on.
If it starts to feel different you must pay attention to the signs.

Signs You Might Need to Take a Step Back
It’s not always obvious when habits change. It’s helpful to know what the common signs of
playing too much can include.

The points below are not diagnostic, nor do they serve as psychological or medical advice,
but they are helpful for reflecting on how you have been playing recently.

Some common signs you need a step back include:
● Spending more than you intended on competitions
● Trying to win back money or “chasing losses”
● Feeling stressed, anxious, or frustrated about entries
● Entering more frequently or impulsively
● Hiding activity from friends or family
● Finding it hard to stop or take a break

If any of these feel familiar, it may be time to pause and reassess. We recommend that you
reach out to any of the Support Services linked below.

What You Can Do

If things feel like they’re getting out of hand, there are simple steps you can take:
● Set or lower your spend limit
● Take a short break or deactivate your account
● Talk to someone you trust
● Reach out to professional support services

Taking action early can make a big difference.

Support Services

You don’t have to figure it out alone. Below are links to additional support, offering free,
confidential advice:

● Citizens Advice
Practical help with money, debt, and financial wellbeing

● National Debtline
Free, independent debt advice

● Samaritans
24/7 support if you’re feeling overwhelmed

● Mind
Mental health advice, resources, and support

Our Responsibility

We take player safety seriously.

We:
● Monitor activity to help identify potential harm
● Provide tools to support responsible participation
● Step in where necessary to help protect players
● Signpost support when it may be needed

Take precaution to never target or engage individuals below the age of 18 by
ensuring our content doesn’t reach anyone below that age group, and that all our
players’ ages are verified

Our Commitment to Keeping Minors Safe

It is illegal for anyone under 18 to open an account with Monopoly Comps or any other
online competitions website. We take care that our marketing, products, and internal
processes never target children.

We require a date of birth before anyone can enter our competitions and full verification if
that player wants their prizes delivered or cash wins paid into their bank account. If we can’t
verify a player’s age, we suspend the account immediately until they provide proof.

How Parents Can Help

While we work hard to prevent underage participation in online competitions, children can
easily access the internet. To keep minors safe, we need parents’ help.

Here is how you can protect your children:
● Log out immediately after every gaming session.
● Turn off autofill for your login details.
● Hide passwords and usernames from your children.
● Secure card details to prevent unauthorised use.
● Never play on online competition sites while children are watching.
● Monitor internet use and supervise what your child views.
● Limit screen time to keep internet usage in check.
● Use parental controls available on your devices.
● Talk to your child about the dangers of illegal online gambling.

A Simple Rule

If entering online competitions stops being fun, it’s time to stop.
Need Help, or Want to Take a Break?

You can manage your account at any time or contact us directly:
[email protected]

Our Approach

We believe competitions should always be:

• Enjoyable
• Transparent
• In your control